Competition Terms and Conditions

1. About Us

1.1 These Terms and Conditions (“Terms”) govern participation in all prize competitions (“Competitions”) operated by TNCollectors LTD, a company incorporated in England and Wales under company number 17306539, with registered office at 124 City Road, London, United Kingdom, EC1V 2NX (“we”, “us”, “our”, “the Promoter”).

1.2 The New Collectors is an independent prize competition platform offering skill-based competitions featuring curated luxury pieces.

1.3 Each Competition is also subject to the specific prize, ticket price, entry limit, eligibility requirements, Closing Date, draw details and any other conditions displayed on the relevant Competition page. Those Competition-specific details form part of these Terms.

1.4 By entering a Competition, you confirm that you have read, understood and agree to be legally bound by these Terms and the relevant Competition-specific conditions. Please read them carefully before entering.

1.5 TNCollectors LTD is an independent company and is not affiliated with, endorsed by, sponsored by or otherwise associated with Rolex SA or any other manufacturer or brand whose products may feature in our Competitions. All third-party trade marks remain the property of their respective owners.

1.6 For queries, please contact us at contact@thenewcollectors.com.

2. Eligibility

2.1 To be eligible to enter a Competition you must:

• be aged 18 or over at the date of entry;
• be a resident of an eligible country, subject to clause 2.2; and
• not be an employee, director, officer or agent of TNCollectors LTD, or an immediate family member of any such person.

2.2 Excluded countries

Entries are not permitted from residents of:

• Cuba
• Iran
• Venezuela
• the Crimean region
• North Korea
• Myanmar (Burma)
• Belarus
• Mali
• Germany
• Russia
• United States

Any entries submitted from excluded territories will be disqualified and refunded.

2.3 It is your sole responsibility to ensure that participating in a Competition is lawful under the laws applicable in your country of residence. We make no representation that entry is permitted in any jurisdiction outside the United Kingdom. By entering, you warrant that your participation is lawful where you reside.

3. How to Enter

3.1 To enter a Competition you must:

• visit the relevant Competition page on our website;
• provide the contact and eligibility details requested by the entry flow; an account may be created or linked for the entry record;
• answer the skill question correctly in accordance with clause 4;
• select the number of tickets you wish to purchase, subject to any applicable entry cap under clause 5; and
• complete payment at checkout.

3.2 Entries must be submitted before the Closing Date stated on the relevant Competition page. Each Competition will close on the earlier of:

(a) the stated Closing Date;

(b) the time at which all available tickets have been sold.

3.3 Entries containing false, incomplete or misleading information may be disqualified. Any such decision will be made by us acting reasonably.

3.4 We reserve the right to disqualify any entrant, void any entry and, where applicable, recover any prize awarded where we reasonably suspect fraud, a payment chargeback after entry, use of stolen payment details, use of automated or bot software, or any other breach of these Terms.

3.5 You may only hold one account. We reserve the right to disqualify any entrant we reasonably believe to be operating multiple accounts.

4. Skill Question

4.1 All Competitions operated by TNCollectors LTD are skill-based. Every entry requires a correct answer to a skill question, which will be displayed clearly on the relevant Competition page before the point of payment.

4.2 Each person is permitted one attempt at the skill question for each Competition. Only entrants who answer the skill question correctly on that attempt will be able to proceed to checkout. An incorrect answer will prevent the entrant from entering that Competition.

4.3 Any attempt to circumvent the one-attempt restriction, including through the use of multiple accounts, email addresses or other means, may result in disqualification.

4.4 The correct answer to the skill question will be made available upon reasonable written request following the Competition Closing Date.

5. Entry Cap

5.1 Some Competitions include an entry cap, placing a maximum limit on the number of tickets each entrant may purchase. Where an entry cap applies, it will be clearly stated on the relevant Competition page before entry.

5.2 You may place multiple orders provided that your total number of tickets does not exceed the applicable entry cap.

5.3 It is your responsibility to ensure that your total ticket purchases across all orders do not exceed the applicable entry cap. We reserve the right to disqualify any entries exceeding the cap, in which case the relevant ticket purchases will be refunded.

6. Tickets and Payment

6.1 The ticket price displayed on the relevant Competition page is the total price payable to us for each entry.

6.2 All ticket purchases are final. In accordance with Regulation 28(1)(h) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the 14-day right to cancel does not apply to Competition entries, as these constitute services related to a leisure activity to be provided on a specific date.

6.3 Refunds will only be issued where:

• we cancel the Competition in accordance with clause 7;
• a technical error on our part results in a duplicate or incorrect charge; or
• entries are disqualified due to exceeding the applicable entry cap under clause 5.3 or originating from an excluded territory under clause 2.2.

6.4 All prices are displayed in pounds sterling (GBP). If you are purchasing from outside the United Kingdom, your payment provider may apply currency conversion rates and charges. We are not responsible for those charges.

7. Competition Period and Cancellation

7.1 Each Competition will run from its launch date until the Closing Date stated on the relevant Competition page, or until all available tickets have been sold, whichever occurs first (the “Competition Period”).

7.2 If the Competition Period ends and the minimum number of paid entries stated on the relevant Competition page has not been reached, we reserve the right to cancel the Competition. If the Competition is cancelled, all Entrants will be notified by email and all entry payments will be refunded in full to the original payment method in accordance with clause 7.4.

7.3 We reserve the right to cancel a Competition where circumstances beyond our reasonable control make it impossible or unlawful to continue the Competition or materially compromise its fairness or integrity, including fraud or a material technical failure. Where the advertised Prize becomes unavailable, clause 10.3 will apply where a suitable substitute can reasonably be provided.

7.4 In the event of cancellation, all entrants will be notified by email and receive a full refund to their original payment method within 14 working days of the cancellation date. Refunds will not be subject to interest or any additional fees or costs.

8. The Draw

8.1 The winner will be selected by random draw from all valid entries.

A valid entry is an entry submitted before the Competition closes which:

• includes a correct answer to the skill question;
• has been successfully paid for and has not been reversed or charged back;
• complies with the applicable entry cap;
• was submitted by an eligible entrant; and
• otherwise complies with these Terms.

8.2 The draw will be conducted using randomdraws.co.uk, an independent third-party electronic random draw service designed to give each valid entry an equal chance of selection. A draw record and Certificate of Compliance will be retained following the draw and made available where appropriate.

8.3 The draw will take place after the Competition closes, at the date and time stated on the relevant Competition page or otherwise announced to entrants in advance in accordance with these Terms.

9. Winners

9.1 We will use reasonable efforts to contact the winner by email within 48 hours of the draw.

9.2 To claim their Prize, the winner must respond and provide the following within 28 days of being notified:

• valid government-issued photo identification;
• proof of the payment method used to purchase their entry; and
• a confirmed delivery address.

9.3 The winner must be aged 18 or over. We reserve the right to verify the winner’s age and eligibility and to disqualify the winner and conduct a redraw where these requirements are not met.

9.4 Failure to respond or provide the required information within 28 days will result in forfeiture of the Prize, and we reserve the right to conduct a redraw, acting reasonably.

9.5 To demonstrate that a valid award has taken place, we will publish or make available the winner’s surname and county of residence or, for a winner outside the United Kingdom, an equivalent geographic indication.

Entrants may object to, or request a reduction in, the information published or made available by contacting contact@thenewcollectors.com. We may nevertheless provide the relevant information to the Advertising Standards Authority if required.

9.6 Winners may be asked to provide or pose for photographs and videos for promotional purposes. Winners have the right to refuse. Where a winner gives consent, any such photographs or videos may be used by TNCollectors LTD in future marketing and promotional activity across any media channel.

This treatment of winner information reflects CAP rule 8.28.5. ASA

10. Prizes

10.1 The Prize for each Competition is as described on the relevant Competition page.

10.2 Prizes are non-transferable. No cash alternative will be offered.

10.3 If circumstances beyond our reasonable control make it impossible to provide the advertised Prize, we reserve the right to substitute it with a reasonable equivalent of a similar nature and equal or greater value.

Market value will be assessed by reference to the UK retail price or, where appropriate, the prevailing secondary-market price from a reputable industry source such as Chrono24.com. The winner will be notified of any substitution before delivery.

10.4 Prizes will be delivered via insured courier or, at our discretion, by hand to the address provided by the winner. Delivery arrangements and estimated timings will be communicated to the winner following Prize confirmation. The winner is responsible for ensuring that their delivery address is accurate and accessible.

10.5 For winners outside the United Kingdom, any applicable customs duties, import taxes, VAT, tariffs, handling charges or other local charges are the sole responsibility of the winner.

10.6 We recommend that the winner arranges appropriate insurance for the Prize immediately upon receipt. We are unable to assist with this.

10.7 Where applicable, any remaining manufacturer warranty will transfer to the winner along with the Prize. We provide no additional warranty or guarantee beyond any warranty that cannot lawfully be excluded.

11. Liability

11.1 Nothing in these Terms shall limit or exclude our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other liability which cannot lawfully be excluded or limited.

11.2 Subject to clause 11.1, we shall not be liable for:

• any loss or damage not caused by our breach of these Terms;
• any loss or damage that was not reasonably foreseeable at the time of entry;
• any loss or damage caused by your own actions or omissions; or
• any indirect or consequential loss, to the extent permitted by law.

11.3 We do not guarantee uninterrupted or error-free operation of our website and will not be responsible for website downtime, technical errors or service interruptions where these are outside our reasonable control, except where liability cannot lawfully be excluded or limited.

11.4 We take reasonable care to ensure that all Competition and Prize information published on our website is accurate and not misleading. Nothing in these Terms excludes or limits any rights or remedies which cannot lawfully be excluded or limited under applicable consumer protection law, including the Digital Markets, Competition and Consumers Act 2024.

The DMCC Act provisions replaced and updated the previous Consumer Protection from Unfair Trading Regulations for commercial practices from 6 April 2025. GOV.UK

12. Intellectual Property

12.1 All content on our website, including text, images, graphics, logos, audio, video, software and other materials, is the property of TNCollectors LTD, our licensors or the relevant third-party rights holder and is protected by applicable copyright, trade mark, database and other intellectual property laws.

12.2 You may view and print content solely for your own personal, non-commercial use. You must not reproduce, copy, modify, distribute or otherwise use any content for commercial purposes without our prior written permission or the permission of the relevant rights holder.

13. Data Protection

13.1 Your personal data will be collected, stored and processed in accordance with our Privacy Policy, available at:

https://thenewcollectors.com/privacy-policy

By entering a Competition, you confirm that you have read and understood our Privacy Policy.

13.2 Optional analytics, marketing and session-recording technologies are controlled separately through Cookie Settings. Agreeing to these Terms does not constitute consent to optional tracking.

Where separate session-recording consent has been provided, Contentsquare heatmaps and session replays may display public page text, numbers and media. Account, authentication, administration, cart, checkout and diagnostic routes are excluded.

Details of collection, masking, retention, withdrawal and cookie use are set out in our:

Privacy Policy: https://thenewcollectors.com/privacy-policy

Cookie Policy: https://thenewcollectors.com/cookie-policy

14. Governing Law and Jurisdiction

14.1 These Terms are governed by and construed in accordance with the laws of England and Wales.

14.2 Subject to any mandatory rights you may have as a consumer under the laws of your country of residence, any dispute arising under or in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.

15. Third Party Rights

15.1 The Contracts (Rights of Third Parties) Act 1999 does not apply to these Terms. No third party has any right to enforce or rely upon any provision of these Terms.

16. Severability

16.1 If any court or competent authority finds that any provision of these Terms, or any part of a provision, is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed deleted.

The validity and enforceability of all remaining provisions will not be affected.

17. Notices

17.1 Notices from us to you will be sent to the email address you provided at the point of entry or associated with your account.

17.2 It is your responsibility to ensure that the email address and other contact information you provide are accurate and kept up to date.

17.3 You may contact us at any time at:

contact@thenewcollectors.com

18. General

18.1 These Terms, together with any Competition-specific rules and information stated on the relevant Competition page, constitute the entire agreement between you and us in relation to your participation in that Competition.

18.2 We reserve the right to amend these Terms for legitimate reasons, including legal or regulatory compliance, operational changes or to clarify existing provisions.

Any amendments will be published on our website. Changes will not apply retrospectively to Competitions already open for entry at the time the amended Terms are published.

18.3 We may assign or transfer our rights and obligations under these Terms to a third party, provided that the third party assumes our obligations to you and your rights under these Terms are not reduced as a result.

18.4 If we fail to enforce any provision of these Terms on any occasion, this shall not constitute a waiver of our right to enforce that provision on a future occasion.