Cookie Policy

Full-site service notice: necessary authentication and preference storage may be used. Optional analytics, marketing and session-recording services load only for the consent categories you choose and only when those services are enabled. You can change those choices through Cookie settings.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, remember your preferences, and provide information to website owners.

This Cookie Policy explains what cookies we use on https://thenewcollectors.com/, why we use them, and how you can control them. It should be read alongside our Privacy Policy at https://thenewcollectors.com/privacy-policy.

2. How We Use Cookies

We use cookies to:

• ensure our website functions correctly and securely
• remember your preferences and account status
• understand how visitors use our website (analytics)
• understand how visitors interact with public pages through consent-based heatmaps and session recordings
• show you relevant advertising on other platforms (only with your consent)

3. Types of Cookies We Use

We use five categories of cookies and similar technologies:

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function. They cannot be switched off. They do not store any personally identifiable information.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website — which pages are visited, how long users stay, and where they come from. This helps us improve our website and services. These cookies are only placed with your consent.

We use Google Tag Manager to control the loading of our analytics, marketing and session-recording technologies. Google Tag Manager does not load on the website until you consent to at least one optional category. Google Analytics 4 loads only when you consent to Analytics Cookies.

Cookie expiry describes how long a cookie may remain on your device. Separately, Google Analytics 4 user-level and event-level data retention is set to two months. This setting does not apply to all aggregated reports. Google’s privacy policy is available at policies.google.com/privacy.

3.3 Marketing and Targeting Cookies

These cookies track your visits to our website and your activity across other websites in order to show you relevant advertising on platforms such as Instagram and Facebook. These cookies are only placed with your consent.

With Marketing consent, Meta Pixel may measure eligible public page views and product or checkout actions. After Stripe confirms payment, our server sends a Purchase event to Meta’s Conversions API only for a Checkout Session where valid Marketing consent was recorded at checkout. It includes the drop and paid amount, normalized SHA-256 hashes of email and, when available, phone number and name, plus validated _fbp/_fbc browser or click cookies captured at checkout; raw contact details are not sent. Account, authentication, administration and diagnostic routes are excluded from Meta page tracking. Automatic advanced matching and automatic event collection remain disabled.

Meta’s privacy policy is available at facebook.com/privacy/policy.

3.4 Session Recording Cookies and Similar Technologies

With your separate Session recording consent, we use Contentsquare to create heatmaps and session recordings that help us understand how visitors use public pages. Public page text, numbers and media may be visible in these replays because website-level masking is set to No masking. Contentsquare’s automatic personal-data redaction remains active. Account, authentication, administration, cart, checkout and diagnostic routes are excluded from recording, and sensitive form fields require additional code-level protection. We do not use Contentsquare Identify or attach recordings to your email address. Our Free subscription provides one month of analytics and replay access. Activation includes an automatic 15-day Growth trial, during which analytics access may extend to 13 months and replay access to two months; the account then returns to Free. Contentsquare states that session replay data is deleted after one month by default; other analytics data may be retained for up to 13 months under its standard policy. These periods are separate from cookie lifetimes. You can enable or disable session recording separately in Cookie Settings.

3.5 Functionality Cookies

These cookies allow the website to remember choices you make and provide a more personalised experience. They are only placed with your consent.

4. Third-Party Cookies

Some cookies on our website are set by third-party services. We do not control these cookies — please refer to the relevant third-party privacy policies for more information:

5. Managing Your Cookie Preferences

5.1 Our cookie banner

When you first visit our website, you will be shown a cookie banner. No analytics, marketing or session-recording technology is requested until you give the corresponding consent. You can accept all optional categories, reject all non-essential categories, or choose each category separately. You can update or withdraw your preferences at any time by clicking the “Cookie Settings” link on the website. When you withdraw consent, we stop the relevant technology and remove the applicable first-party cookies and browser storage that we can control.

5.2 Browser settings

You can also control cookies through your browser settings. Most browsers allow you to:

• view the cookies stored on your device
• block some or all cookies
• delete cookies when you close your browser

For guidance on managing cookies in your browser visit: allaboutcookies.org.

5.3 Opting out of specific third-party cookies

Google Analytics: opt out using Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout

Meta advertising: manage your ad preferences at facebook.com/adpreferences

5.4 Impact of disabling cookies

Strictly necessary cookies cannot be disabled as they are essential to the operation of our website. Disabling other cookies will not prevent you from using the website or entering our skill-based Competitions, but some features (such as remembered preferences) may not function as expected.

6. Changes to This Policy

We may update this Cookie Policy from time to time, for example if we add new third-party services or the law changes. Any updates will be published on this page with a revised “Last updated” date. We recommend reviewing this page periodically.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: contact@thenewcollectors.com

Postal address: 124 City Road, London, United Kingdom, EC1V 2NX